Tuesday, January 4, 2011

How the New York Times frustrates readers

The New York Times may produce great journalism, but it's also home to one of the most aggravating practices among newspapers: Continuing stories in a different section of the paper. The NYT National Edition regularly "jumps" stories from its front page to its B section.

The problem with this is simple: The reader may not have the other section handy. Maybe your spouse is reading it. Perhaps you left it in another room. Maybe you didn't take it with you on the train. Whatever the reason, suddenly having to quit a story in mid-sentence is maddening and is no way to treat your paying subscribers.


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