My daughter and I spent last night at the Hotel Rose Garden in San Jose. The hotel just sent me an email asking me to review our stay. Thanks for asking, Hotel Rose Garden!
Location: The Hotel Rose Garden is located on a broad, busy street (The Alameda) just outside downtown San Jose. A mix of businesses, homes and large trees inhabits the neighborhood. It's a pleasant-looking area, but doesn't offer much in the way of restaurants or grocery stores.
The hotel is quite close to San Jose Airport -- but not so close you hear the jets -- which is one of the main reason we stayed there. It is just a few blocks off Interstate 880.
Check-in: We were little thrown upon arrival when we found the hotel doesn't have any parking spaces for people checking in. Still, we found a spot a bit further away without a hassle.
The woman at the desk was quick and efficient in checking us in.
The room: Our room smelled of cigarette smoke despite being labeled a "non-smoking room." The room was of comfortable size, and the TV worked. The door on the bathroom jammed and was hard to close. The shower worked and the water got suitably hot.
Noise: This was the worst characteristic of the hotel. The walls were so thin that we continually heard barely muffled voices and TV program sounds from other rooms. From above, we heard every footstep in the room above us. This sounds and noise continued sporadically through the night. While this noise wasn't exactly loud, it was constant enough to be annoying.
I also noticed that the hotel had a 2nd floor bar which had its door open, and its music could be heard throughout the courtyard of the hotel. We weren't that close to the bar, so didn't hear much of this music, but I think it would have been annoyance for anyone in a room nearby.
Beds: The beds and pillows were comfortable, but the blankets were very thin.
Wi-Fi: Free and it worked.
Breakfast: The hotel had a waffle maker, cereal, and bread for toast. There was also juice and some fruit, but the bananas were turning black. No eggs, bacon or sausage. The eating area was quite small, but we lucked out and had it to ourselves.
Overall: The Hotel Rose Garden gets some things right, but fails in areas that are most important to travelers. The smelly room, noisy environment and thin blankets meant the hotel was only minimally tolerable. I was glad we only stayed one night. I can't recommend this hotel.
Hotel Rose Garden, 1860 The Alameda, San Jose, CA 95126
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