Thursday, August 13, 2015

Travel tip: Select your seats on Virgin Atlantic earlier -- and for free

If you have purchased economy-class tickets on Virgin Atlantic, you'll  find that even if you've handed over thousands of dollars, the airline won't give you a reserved seat in advance. 

You can pay for a reserved seat, or you can wait until 24 hours before your flight to reserve one for free. But by that point, well, you just don't know what will be left.

There's another way to reserve a seat on Virgin Atlantic for free and beat the one-day-ahead rush. If you join its frequent flier program, Flying Club, you can reserve your seat three days ahead of time without charge. It costs nothing to join Flying Club.

In my experience, you couldn't make the free seat reservation online, you have to call. I always found the hold online to be more than 10 minutes.

One last note: If you haven't booked your flight yet, you might consider flying with someone else. I had a really bad experience with Virgin Atlantic's customer service, so it's sitting at the top of my Airlines to Avoid list. 

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